Patient information

Treatment Process for Surgical Procedures For many people, surgery is associated with questions, uncertainty, and emotional stress. Our goal is to offer you security, transparency, and personal support throughout the entire treatment process – from the initial consultation to aftercare. 1. Personal Consultation and Information Every treatment begins with a detailed personal consultation. During this consultation, we take the time to: • fully understand your symptoms and expectations • clearly explain the medical findings • present treatment alternatives (conservative, interventional, surgical) • make a well-informed decision together with you. You are welcome to bring family members or trusted individuals to these consultations. Many patients find this reassuring and helpful in making their decision. ... 2. Pre-operative Information Before every surgical procedure, you will receive structured medical information, which includes: • Type and goal of the planned procedure • Procedure of the operation • Possible risks and complications • Anesthesia procedure • Realistic expectations regarding the recovery process It is important to us that you understand all the information and have sufficient time to ask questions. The decision to undergo surgery should be well-informed and made without pressure. 3. Hospital Safety – Highest Standards Your surgery will take place in a hospital certified according to the strict quality and safety standards of the Joint Commission International (JCI). This certification internationally stands for: • Standardized safety processes • Structured surgical checklists • Clear responsibilities within the treatment team • Consistent measures to prevent errors and infections • Regular external quality controls Patient safety is not a promise, but a systematically monitored process. 4. The Day of Surgery On the day of your surgery, you will be accompanied by an experienced team. This includes: • Repeat medical check-up and confirmation of the procedure • Review of all relevant safety aspects • Close monitoring during and after the operation All procedures follow clear, standardized protocols – while always keeping the person behind the medical intervention in mind. 5. After the operation and personal follow-up care After the procedure: • We will inform you (and, if desired, your relatives) promptly about the progress • We will discuss the result and the next steps • You will receive clear instructions regarding aftercare, medication, and physical activity Even after your discharge, we remain your point of contact. Follow-up appointments and personal consultations are an integral part of our treatment concept. Our commitment ✔ Medical excellence ✔ Personal attention ✔ Transparent communication ✔ Highest safety standards We want you to feel well-informed, taken seriously, and in safe hands throughout the entire treatment process.